Delete your Bucket Browser account
Bucket Browser, Inc. provides an in-app deletion option and a support-assisted request path. You can request account and associated data deletion here without reinstalling the app.
Request deletion through support
- Use the form below, or email info@bucketbrowser.app with the subject Bucket Browser account deletion.
- Use the email address associated with your Bucket Browser account. If requesting deletion of a managed child account, identify the child profile and your relationship to it. Do not send passwords, PINs, pairing codes or payment-card details.
- We need to verify the account holder’s identity and, for a child account, the requesting parent’s authority before processing deletion. We will contact you if additional confirmation is needed. Sending this form starts a support request; it does not immediately delete your account.
Delete from the app
In a version with account deletion, sign in and open Settings → Profile → Delete account. Review the family impact and child-account choices, complete any required parent or linked-login confirmation, and confirm deletion. If the app reports an unsupported configuration, a pending request or an error, use the support path above. Do not assume deletion completed until it is confirmed.
Data covered by deletion
Your request covers your account and its associated personal data, including profile and linked-login information, sign-in sessions and device associations, and account-owned synchronization and billing records. Records are removed or identifying references are cleared as appropriate to the account’s family relationships.
Other people’s accounts and shared family settings may remain. Deleting a parent account does not automatically delete every child account. Child deletion requires explicit confirmation from an authorized parent.
Information that can remain and retention
- Shared family information: other users’ accounts and shared settings remain while those users continue to use the family. This is not an additional retention period for your deleted account.
- Already-paid family access: where another authorized parent remains, a non-identifying paid-through record can preserve access until the verified paid period ends. Billing ownership is not transferred.
- Deletion confirmation: the service keeps an opaque request identifier and completion timestamp without account identity details. There is currently no fixed automatic expiry for this minimal confirmation record.
- Support correspondence, diagnostics and backups: account deletion does not guarantee immediate erasure of separate support messages, diagnostic records or backup copies. Retention schedules for those separate systems have not yet been confirmed. When processing your request, we will review associated records and explain any information that remains and its applicable retention period. We do not promise a blanket deadline for these copies.
- Store records: Google Play, Apple and other stores hold their own payment and transaction records under their policies. Deleting your Bucket Browser account does not delete your account with those providers.
Subscriptions
Deleting your account does not cancel a Store subscription. Cancel through Google Play or your other Store’s subscription-management settings to stop future billing. You can still initiate a deletion request here if you need help with the steps.
See our Privacy Policy or Support page for additional help.